What should we pilot first?
A single program, location group, customer segment, or event is usually enough to validate the pass flow and operational fit.
Use the pilot to launch one wallet-pass program with the core platform. Use the enterprise conversation to plan integrations, migration, procurement, rollout, and support.
Validate a wallet-pass program with the full platform, then scope integrations, rollout, procurement, and support for the wider program.
These are the practical questions that decide whether a pilot stays self-serve or becomes a larger implementation.
A single program, location group, customer segment, or event is usually enough to validate the pass flow and operational fit.
When the rollout needs integrations, migration, multiple locations, procurement, custom contracts, security review, or named support.
Bring the program type, approximate pass volume, systems to integrate with, countries or locations, and target launch date.